Major Internet Disruption Impacts Numerous Online Platforms and Mobile Apps

An extensive internet outage has disrupted numerous online platforms and apps globally, and users experiencing issues getting online after problems at Amazon’s web hosting service.

The affected platforms encompass the social media app Snapchat, Roblox, Signal, and the language learning app Duolingo, as well as multiple Amazon-owned operations such as its primary shopping site and the Ring device manufacturer.

Across the United Kingdom, the financial institution Lloyds was impacted along with its subsidiaries Halifax and Bank of Scotland, with further notifications of problems using the HM Revenue and Customs site on that morning. Also in the UK, multiple Ring users took to online platforms to state their home gadgets were not working.

In the UK alone, accounts of issues on particular applications totaled the tens of thousands for each platform.

The company stated that the problem started in the east coast of the America at Amazon Web Services, a section that supplies essential web infrastructure for many companies, who rent out capacity on Amazon servers. AWS is the biggest global cloud computing service.

Shortly after late night (PDT) in the United States (8 in the morning BST), officials reported “higher problem frequencies and slowdowns” for the cloud services in a area on the east coast of the United States. The widespread consequence appeared to affect apps globally, and the Downdetector site reporting problems with the same sites in multiple continents.

The monitoring service Thousand Eyes, a platform that tracks web disruptions, further indicated a rise in outages on that morning, including several cases located in the Virginia area, the region of the eastern US data center where officials confirmed the issues originated.